Legal

Privacy Policy

Last updated: July 29, 2026

The Wellness Point ("we", "us", or "our") operates the platform at thewellnesspoint.club and related apps and services. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our services, you agree to this policy.

Health Data

Our app accesses health and fitness data, including steps, distance traveled, and calories burned, through Health Connect (or other supported health platforms) only after you provide your explicit permission. This data is used solely to provide the app's health and fitness features, such as activity tracking, progress monitoring, and personalized insights. We do not access health data without your consent, and we do not sell or share your health data with third parties except as required by law or to provide the services you have requested.

1. Information We Collect

Account details such as name, email address, phone number, and login credentials when you register as a coach, client, or user.
Profile and business information you provide, including club details, membership data, health and fitness preferences, meal plans, workouts, and related content you create or upload.
Payment and billing information processed through our payment partners when you purchase subscriptions, memberships, or other paid services. We do not store full card numbers on our servers.
Usage data such as device type, browser, IP address, pages visited, and how you interact with the platform, collected automatically to improve performance and security.
Communications you send to us, including support requests and feedback.

2. How We Use Your Information

To create and manage your account and provide the Wellness Point platform features.
To process payments, subscriptions, vouchers, and memberships.
To deliver coaching tools, client management, meal plans, workouts, communications, and related services.
To send important service notices, security alerts, and (where permitted) product updates.
To improve, secure, and troubleshoot the platform, and to comply with legal obligations.

3. Sharing of Information

We do not sell your personal information.
We may share data with trusted service providers who help us operate the platform (for example hosting, analytics, payment processing, and messaging), under confidentiality obligations.
Coaches and clients may see information that is necessary for the coaching relationship (for example client profiles shared within a coach’s account).
We may disclose information if required by law, to protect rights and safety, or in connection with a business transfer such as a merger or acquisition.

4. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration.
No method of transmission or storage is completely secure. You are responsible for keeping your login credentials confidential.

5. Data Retention

We retain personal information for as long as your account is active or as needed to provide services, resolve disputes, enforce agreements, and meet legal or accounting requirements.
You may request deletion of your account by contacting us. Some information may be retained where legally required.

6. Your Rights

Depending on applicable law, you may have the right to access, correct, update, or request deletion of your personal information.
You may also object to or restrict certain processing, and withdraw consent where processing is based on consent.
To exercise these rights, contact us at the email below. We may need to verify your identity before fulfilling a request.

7. Cookies and Similar Technologies

We use cookies and similar technologies for authentication, session management, preferences, and analytics.
You can control cookies through your browser settings. Disabling certain cookies may affect how the platform works.

8. Children’s Privacy

The Wellness Point is intended for use by adults and wellness professionals. We do not knowingly collect personal information from children under 13 (or the minimum age required in your jurisdiction) without appropriate consent.
If you believe a child has provided us personal information, please contact us so we can take appropriate action.

9. Third-Party Links

The platform may contain links to third-party sites or services. We are not responsible for their privacy practices. Please review their policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the latest revision.
Continued use of the platform after changes means you accept the updated policy, unless applicable law requires additional consent.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at support@thewellnesspoint.club.